[vc_row][vc_column][vc_empty_space height=”132px”][vc_row_inner el_class=”container vc-cont”][vc_column_inner][vc_custom_heading source=”post_title” use_theme_fonts=”yes”][vc_separator][vc_toggle title=”HOW DO I START?” style=”square_outline” size=”sm”]We complete a customer profile that helps us understand your needs, preferences, and services desired.[/vc_toggle][vc_toggle title=”WHAT ARE YOUR WORKING HOURS?” style=”square_outline” size=”sm”]Our working hours are Monday – Friday, 9:00 a.m. to 5:00 p.m. Other hours are available upon request.[/vc_toggle][vc_toggle title=”ARE SERVICES AVAILABLE DURING WEEKENDS?” style=”square_outline” size=”sm”]Yes, for an additional fee, our services is available during weekends.[/vc_toggle][vc_toggle title=”ARE YOU INSURED?” style=”square_outline” size=”sm”]Yes we are fully insured as a business.[/vc_toggle][vc_toggle title=”ARE EMPLOYEES DBS CHECKED?” style=”square_outline” size=”sm”]Yes, all our employees are DBS checked before employment.[/vc_toggle][vc_toggle title=”WHAT SERVICES DONT YOU DO?” style=”square_outline” size=”sm”]We do not do any illegal activities or services which may endanger an employee, customers, the public or representative of Errand Plus and Personal Services.[/vc_toggle][vc_toggle title=”HOW ARE ERRANDS PURCHASED ON MY BEHALF PAID FOR?” style=”square_outline” size=”sm”]Payment will be expected at time of service for any expenses incurred. You may also set up a retainer for such expenses if you are not available at the time of the service.[/vc_toggle][vc_toggle title=”HOW DO YOU PROTECT MY PERSONAL INFORMATION?” style=”square_outline” size=”sm”]All paper files are kept secure with restricted access. Once we are done with your information, the data is destroyed/shredded. We operate within the Data Protection Act 1998.[/vc_toggle][vc_toggle title=”DO I NEED TO PROVIDE A HOUSE KEY FOR ANY HOUSE ERRANDS OR WHEN WHEN YOU MEET WITH A CONTRACTOR ABOUT AN ESTIMATE OF WORK ON/INSIDE MY HOME?” style=”square_outline” size=”sm”]We recommend that customers maintain keys in a home-based keysafe. We can provide a keysafe for a £35 deposit or you can purchase one of your own preference. keysafe must be accessible by combination and can be kept at the location of your choice where it will remain in your full control.[/vc_toggle][vc_toggle title=”DO YOU ACCEPT ONLINE PAYMENTS?” style=”square_outline” size=”sm”]Yes, we accept payments online via Credit/Debit Visa, MasterCard or PayPal.[/vc_toggle][vc_toggle title=”DO YOU ACCEPT PERSONAL CHEQUES?” style=”square_outline” size=”sm”]Yes, we accept personal cheques.[/vc_toggle][vc_toggle title=”WHAT IF AM NOT HAPPY WITH THE SERVICE?” style=”square_outline” size=”sm”]A Errand Plus and Personsal Services, always strives to do our best. If you are not satisfied with the services you have received from us, contact us by phone 01603319998 or email help@errandpluspsltd.co.uk. We will address your concern, give you a discount towards your next errand, or issue you refund. Refunds apply only to the fee for that service. Any merchandise paid for Errand Plus and Personal Services, on the customers’s behalf, is the sole responsibility of the customer.[/vc_toggle][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_raw_html]JTNDc3ZnJTIwcHJlc2VydmVBc3BlY3RSYXRpbyUzRCUyMm5vbmUlMjIlMjB2ZXJzaW9uJTNEJTIyMS4xJTIyJTIwd2lkdGglM0QlMjIxNjAwJTIyJTIwaGVpZ2h0JTNEJTIyMjQwJTIyJTIwdmlld0JveCUzRCUyMjAlMjAwJTIwMTYwMCUyMDI0MCUyMiUyMHN0eWxlJTNEJTIyd2lkdGglM0ExMDAlMjUlM0IlMjBmbG9hdCUzQWxlZnQlM0IlMjIlM0UlM0Nwb2x5Z29uJTIwZmlsbCUzRCUyMiUyM2ZmZmZmZiUyMiUyMHBvaW50cyUzRCUyMjAlMkMwJTIwMCUyQzI0MCUyMDE2MDAlMkMwJTIwJTIyJTNFJTNDJTJGcG9seWdvbiUzRSUzQyUyRnN2ZyUzRQ==[/vc_raw_html][/vc_column][/vc_row]